COOKIE POLICY

Last updated July 29, 2025

This Cookie Policy explains how Kantra, Inc. ("Company," "we," "us," and "our") uses cookies and similar technologies to recognize you when you visit our website at https://www.kantra.io ("Website"). It explains what these technologies are and why we use them, as well as your rights to control our use of them.

In some cases we may use cookies to collect personal information, or that becomes personal information if we combine it with other information.

What are cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners to make their websites work or to work more efficiently, as well as to provide reporting information.

Cookies set by the website owner (in this case, Kantra, Inc.) are called "first-party cookies." Cookies set by parties other than the website owner are called "third-party cookies." Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., advertising, interactive content, and analytics).

Why do we use cookies?

We use first- and third-party cookies for several reasons. Some cookies are required for technical reasons to operate our Website, and we refer to these as "essential" or "strictly necessary" cookies. Others help us track and target the interests of our users to enhance the experience. Third parties serve cookies through our Website for advertising, analytics, and other purposes.

How can I control cookies?

You can manage cookies by using the Cookie Consent Manager on our Website or configuring your browser settings. Essential cookies cannot be disabled. Rejecting cookies may limit functionality.

Analytics and customization cookies:

These cookies help us understand how our Website is being used or how effective our marketing is. They may also help us customize your experience.

Name: _ga

Purpose: Google Analytics identifier

Provider: .crisp.chat

Type: http_cookie

Expires in: 29 days

Name: _gcl_au

Purpose: Google AdSense cookie for experimentation with ad efficiency

Provider: .crisp.chat

Type: http_cookie

Expires in: 90 days

Name: _gid

Purpose: Google Analytics ID for distinguishing users

Provider: .crisp.chat

Type: http_cookie

Expires in: 1 day

Name: ph_current_instance

Purpose: PostHog project instance

Provider: .posthog.com

Type: http_cookie

Expires in: 43 days

Name: ph_current_project_name

Purpose: Identifies the project name in PostHog

Provider: .posthog.com

Type: http_cookie

Expires in: 33 days

Name: ph_current_project_token

Purpose: Auth token for current PostHog project

Provider: .posthog.com

Type: http_cookie

Expires in: 71 days

Name: referrer

Purpose: Stores referring site info

Provider: .crisp.chat

Type: http_cookie

Expires in: 39 days

Session and service cookies:

Name: cookie-consent/session/*

Purpose: Stores whether you have accepted cookies

Provider: .kantra.io /

Type: session / http_cookie

Expires in: Dec 31st, 9999

Name: crisp-client/session/*

Purpose: Stores Crisp session identifier

Provider: .kantra.io / .crisp.chat

Type: session / http_cookie

Expires in: varies (e.g. 89-105 days)

Name: shared_profile

Purpose: Crisp shared user profile

Provider: .crisp.chat

Type: session

Expires in: session

Name: sb-*auth-token

Purpose: Authentication session token

Provider: app.kantra.io

Type: http_cookie

Expires in: ~2983 days

Name: sb-*auth-token-code-verifier

Purpose: PKCE code verifier for secure auth

Provider: app.kantra.io

Type: http_cookie

Expires in: ~207 days

Name: ph_phc_*

Purpose: PostHog user session and analytics tracking

Provider: .kantra.io / .crisp.chat / .posthog.com

Type: http_cookie

Expires in: ~313-394 days

How can I control cookies on my browser?

Visit your browser's help menu for specific instructions. Here are links to common browsers:

You can also opt out of targeted ads:

What about other tracking technologies?

We may also use technologies like web beacons (tracking pixels or clear gifs) to monitor traffic, deliver cookies, track advertising effectiveness, or enhance functionality. These depend on cookies and will not work properly if cookies are disabled.

Do you use Flash cookies or Local Shared Objects?

We may use Flash Cookies (Local Shared Objects) to store preferences and prevent fraud. To manage these, visit:Website Storage Settings Panel andGlobal Storage Settings Panel.

Do you serve targeted advertising?

Yes. Third parties may use cookies or similar technologies to show you ads based on your interests across different sites. These do not allow us or them to personally identify you unless you submit your info.

How often will you update this Cookie Policy?

We may update this Cookie Policy occasionally to reflect changes in our cookies or for operational, legal, or regulatory reasons. The date at the top of this page shows when it was last updated.

Where can I get further information?

If you have questions about this policy, contact us at support@kantra.io or by mail:

Kantra, Inc.
15791 Bear Creek Pkwy apt A328
Redmond, WA 98052
United States
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